Delivery partners associated with major app-based platforms such as Swiggy, Zomato, Zepto, Amazon and other aggregators are preparing for a nationwide strike, raising alarms over road safety and declining earnings. The protest, expected to peak on Wednesday, could significantly affect food, grocery and e-commerce deliveries across several cities.
Worker unions representing platform-based delivery partners say the growing emphasis on ultra-fast delivery timelines has created unsafe working conditions. According to union leaders, pressure to meet 10-minute delivery targets forces riders to speed through traffic, increasing the risk of accidents while offering little financial reward in return.
Shaik Salauddin, president of the Telangana Gig and Platform Workers Union, said frequent changes in payout structures have steadily reduced incomes. He added that delivery partners earlier earned better and more predictable payments, especially during festival periods, but those incentives have now largely disappeared. The union is demanding that companies scrap ultra-fast delivery promises and revert to older, more transparent payment systems.
Protests have already been carried out in phases. Union representatives claim that a large demonstration held on December 25 saw participation from tens of thousands of delivery partners across the country, leading to widespread delays in orders. They warn that the upcoming strike could have a much larger impact if talks with platform companies fail.
The movement is being organised under the banner of the Indian Federation of App-Based Transport Workers, which represents delivery partners and drivers working with Swiggy, Zomato, Zepto, Amazon and other similar platforms. The federation claims backing from over 1.5 lakh workers nationwide.
Apart from pay-related concerns, delivery partners have criticised algorithm-based management systems used by aggregator companies. They allege that incentive calculations are unclear, grievance redressal mechanisms are weak, and account suspensions are often carried out without proper explanation. Union leaders have also accused companies of pressuring workers through threats of ID blocking and on-ground intimidation.
What This Means for Consumers
If the strike goes ahead as planned, customers may experience delays in food, grocery and essential item deliveries. With fewer delivery partners available, apps could show longer delivery times, reduced slot availability and, in some areas, higher platform charges. The disruption comes at a time of high year-end demand, potentially affecting celebrations, shopping plans and daily household needs.
